Privacy Policy

We collect information to provide professional drivetrain solutions and enhance your experience. This includes:

a) Information you provide directly

• Business contact information: name, company name, job title, country/region, and email address submitted through our inquiry and quote-request forms.
• Product inquiry details: specifications regarding U-joints, drive shafts, vehicle applications, and any files or drawings you upload to request a quote.

b) Information collected automatically When you visit the Site, we and our service providers may automatically collect certain information, including:

• Log and usage data: IP address, browser type and version, operating system, referring/exit pages, pages viewed, date/time stamps, and other usage statistics.
• Cookies and similar technologies: cookies, web beacons (pixels), and device identifiers, as described in Section 5 below.
• Analytics data: information collected by third-party analytics and marketing tools (see Section 6).

Zeke uses the collected data for the following professional purposes:

• To process and respond to your product inquiries and quote requests;
• To provide technical support, CAD/3D drawing services, and sample logistics;
• To improve our manufacturing processes, product offerings, and website experience based on usage and market feedback;
• To operate, maintain, and secure the Site;
• To comply with international trade regulations and legal obligations; and
• With your consent where required by law, to deliver advertising and measure advertising performance.

We do not sell or rent your personal information to third parties. We may share your information only as follows:

• Service providers: trusted vendors who assist us in operating the Site and our business (for example, logistics partners for shipping samples, hosting providers, and analytics providers), subject to confidentiality obligations.
• Advertising and analytics partners: third-party advertising and analytics providers (including Google) that collect information through cookies and similar technologies to serve and measure ads, as described in Sections 5 and 6.
• Legal compliance: when required to comply with applicable law, regulation, legal process, or a valid government request, or to protect the rights, property, or safety of Zeke, our partners, or others.
• Business transfers: in connection with a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction.

Zeke implements industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure. Whether you are requesting wholesale pricing or technical specifications, we prioritize the integrity of your business data.

We and our partners use cookies, web beacons, and similar technologies to recognize your browser or device, analyze web traffic, improve navigation, and deliver and measure advertising.

Cookies: small text files stored on your device. We use:

• Strictly necessary cookies – required for the Site to function;
• Analytics/performance cookies – to understand how visitors use the Site;
• Advertising cookies – to serve ads and measure their performance.

Web beacons / pixels: small graphic images embedded in pages or emails that allow us or third parties to record activity such as page views or email opens.

You can choose to accept or decline cookies through your browser settings or our cookie consent tool (where available). Disabling cookies may affect your ability to use certain features of the Site.

• We work with third-party vendors to serve advertisements on the Site and to analyze Site usage.

  a) Google advertising

  • Third-party vendors, including Google, use cookies to serve ads based on your prior visits to this Site or other websites.
  • Google’s use of advertising cookies enables it and its partners to serve ads to you based on your visit to our Site and/or other sites on the Internet.
  • Google may also use web beacons, cookies, IP addresses, and other identifiers to collect information about your visits for advertising and measurement purposes.

  b) Analytics and marketing tools in use Our Site uses the following tools, which may collect usage and device data through cookies or similar technologies:

  • Google Analytics / Google Tag Manager (Google LLC);
  • Microsoft Clarity (Microsoft Corporation) for session recording and heatmap analytics; and
  • Meta Pixel (Meta Platforms, Inc.) for advertising measurement.

  c) Your choices / opting out of personalized advertising

  • You may opt out of personalized advertising by visiting Google’s Ads Settings at adssettings.google.com.
  • You may opt out of some third-party vendors’ use of cookies for personalized advertising by visiting www.aboutads.info or, in the EEA/UK, www.youronlinechoices.eu.
  • You can manage cookies and tracking preferences through your browser settings and, where applicable, our cookie consent banner.

  For more information about how Google uses data when you use our Site, see Google’s policy at policies.google.com/technologies/partner-sites.

As a global supplier, your information may be transferred to and processed in countries other than your own, including countries where our servers or service providers (such as Google, Microsoft, and Meta) are located. By using our Site, you consent to these transfers in accordance with applicable data protection standards.

Depending on your location, you may have the right to:

• Access, correct, or request deletion of your personal data;
• Object to or restrict certain processing;
• Withdraw consent where processing is based on consent; and
• Lodge a complaint with your local data protection authority.

To exercise these rights, or if you have questions about our data practices, please contact us using the details in Section 8.

Our Site is intended for business and professional use and is not directed to children under 13 (or under 16 in the EEA). We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.

If you have any questions about this Privacy Policy or our data practices, please contact us: order@zekeparts.com